Privacy Policy
PRIVACY POLICY
This information will be used to process and fulfill your order. It will only be used for marketing purposes if you have previously consented to such use.
- purchase information, we can see if you paid for your order with a credit card or via PayPal. We cannot see any other details about your card.
- information from cookies or web beacons, such as navigation and click-stream data, the time of accessing the website, duration of your visit, products you viewed or searched for, items in your basket, at which stage you abandoned your basket.
Thank you for visiting the Giggle Knickers® website at www.giggleknickers.co.uk This Privacy Policy demonstrates how Giggle Knickers® Limited (“we”) handle(s) the personal information you provide to us and what we learn about you from your visit to the Site.
By using this Site and/or registering with us, you are agreeing to the terms of this Privacy Policy. If you have any queries regarding this policy or complaints about our use of your information, please contact us at customercare@giggleknickers.co.uk and we will do our best to deal with your complaint or query as soon as possible.
COOKIES
A “cookie” is a small piece of text received from a website and stored on a user’s computer by a web browser. Each time the web browser requests a page from the web server this message is sent back to the web server.
We use cookies to: track your visit to the Site; and customise your experience of the Site We may use the information collected from the use of cookies to analyse trends, optimise the site, or for research and marketing purposes.
No personal information about you is contained in the cookie but in certain circumstances we may match the cookie to your personal information that you disclose to us or that we already hold.
We set a cookie when you log into our website: we will use a cookie to recognise your visit until you log out or close your browser, except if you select the “always remember me” option, in which case the cookie will remain on your computer until you log out or delete the cookie. We set a cookie where we use cookies to track your visit and access to our various pages, if you disclose personal information to us (for example, during the registration process) we may be able to match this information to the web pages that you have looked at for marketing or administrative reasons; and If you wish, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to refuse to receive or send all cookies. The web site www.allaboutcookies.org (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users.
INFORMATION WHICH WE OBTAIN ABOUT YOU
You can view the Site without registering with us. We ask visitors who register with us (“Users”) to supply us with personal information. The types of information collected on these pages are your name, home address, email address and country of residence most of this information may be entered at your discretion. However, if you withhold requested information, we may not be able to provide you with certain services.
WHAT WE DO WITH YOUR INFORMATION
By using the Site, you agree that we may use your information (including personal information) for the purposes of:
verifying your identity (for example when you return to the Site); personalising your visits to the Site and developing the design and style of the Site to improve the services provided to you; informing you about the latest changes to the Site that you might find interesting; dealing with and responding to you about orders you have placed or would like to place. Answering any queries or complaints you might have. informing you if you have been successful in any Site competitions or promotions; conducting market research; and carrying out statistical, technical and logistical analysis.
- Purchase information, we can see if you paid for your order with a credit card or via PayPal. We cannot see any other details about your card.
WILL YOU DISCLOSE ANY OF MY PERSONAL DATA TO THIRD PARTIES?
We may disclose your personal data to third parties in the following circumstances:
Third party service providers: Under protection of confidentiality agreements, we use third parties to provide services and manage our sites and relationships with you. These may include website hosting and organisations that assist us in our direct marketing activities. Third-party processors and providers will be given access only to that information needed to perform their support functions and are prohibited from using it for other purposes.
REORGANISATION
If we or a part of our business undergo re-organisation, enters into a joint venture or are sold to or merged with a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party. You may always opt-out of hearing from these third parties.
Legal issues: In some cases, we may be required to disclose your personal information to comply with legal requirements and requests from government agencies.
TRANSFER OF PERSONAL DATA OUTSIDE THE EEA
Countries outside the European Economic Area may not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this Policy and that it is kept secure.
This information will be used to process and fulfill your order. It will only be used for marketing purposes if you have previously consented to such use.
- purchase information, we can see if you paid for your order with a credit card or via PayPal. We cannot see any other details about your card.
- information from cookies or web beacons, such as navigation and click-stream data, the time of accessing the website, duration of your visit, products you viewed or searched for, items in your basket, at which stage you abandoned your basket.
CHANGES AND INFORMATION
In accordance with your rights under the new GDPR rules, you may request the amendment of the personal information held. Should you wish to have your information updated or corrected please contact customercare@giggleknickers.co.uk.
ACCESS RIGHTS
You have a right to access the personal data we hold about you. If you wish to obtain a copy of this information, update your details or remove your personal data from our records, please contact us at customercare@giggleknickers.co.uk
Giggle Knickers® COMMUNICATIONS
We may use your personal information to send you:
newsletters and information of any changes or additions to the Site; information we think you may find useful or which you have requested from us, including information about Giggle Knickers® products and services, provided you have consented by “opting-in” to being contacted for these purposes.
You can tell us not to contact you with information regarding our products either at the point such information is collected on our Site by not signing up to receive such information, or by using the unsubscribe link listed in the email or by contacting us at customercare@giggleknickers.co.uk
SECURITY
We recognise the need to ensure that personal information gathered via this website remains secure. Our site has standard security measures installed in place to protect against the loss, misuse and alteration of the personal information under our control. You acknowledge that although we exercise adequate care and security there remains a risk that information transmitted over the Internet and stored by computer may be intercepted or accessed by an unauthorised third party.
CONTACTING US
If you have any questions about this privacy policy or the practices of this Site, you can contact us at info@giggleknickers.co.uk.
THIS PAGE WAS LAST AMENDED ON MAY 24TH 2018
4 Core Technology
Giggle Knickers Ltd® was developed to create a normal looking washable pair of knickers for the thousands of women out there who suffer from little leaks.
The Science
- Made for comfort with high quality cotton
- Completely washable
- Keeps you dry
- Pulls liquid away
- Holds without pooling
- Stops clothes getting damp
The Design Process
New panties to solve a worldwide problem one in three women have.
‘change your knickers not your lifestyle’
That’s the ethos behind a life-changing new British product on its way to liberating millions of women who suffer from little leaks.
Giggle Knickers are super-soft, washable, high quality cotton knickers with an absorbent, hi-tech protective panel that gives the security of a pad without the bulk, bulge or bother of disposables.
Designed by award-winning online fashion retailer and design director, Judith Balcazar, Giggle Knickers are the result of a personal quest to find a stylish, comfortable and environmentally-friendly solution to accidental leaks.
As the condition, which has a host of triggers including cystitis, childbirth and hysterectomy, affects a massive 1 in 3 women Judith assumed finding wearable, washable knickers at a reasonable price would be a given. Instead she discovered a glaring gap in the market.
So, unsurprisingly for the design director of a company hailed by the Daily Telegraph as “the thinking women’s label,” Judith decided to make them herself.
Enlisting the support of best friend Anne Davidson, the dynamic duo summoned vast reserves of determination, ingenuity and great good humour on their creative journey to the holy grail of gussets. It led them, to everywhere from the motor industry to the technology of micro fibres. “Although the fabrics were high tech, in the beginning the testing was ‘kitchen sink’,” laughs Judith, remembering the counters and shelves of her kitchen festooned with over 80 fabric combinations.
Judith and Anne’s perseverance and passion for their project paid off and the result is Giggle Knickers 4 layer core which wicks away leaks and protects clothing. Fully machine washable, the knickers are set to do their bit for the environment too – as an alternative to disposable pads, currently piling into landfill sites at a rate approaching a million tonnes a year. It’s a win win result for women and the environment.
The Giggle Knickers brief is produced in sizes to fit all body shapes from UK 4 to 24, at a price of £18.99. The high waist brief is available in sizes 4 to 24 and is £24.99.
There are also a growing number of women who use our knickers during their periods and whilst we haven’t tested for that, they say Giggle Knickers work brilliantly and cut down the need for disposable sanitary products.